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After you've double-checked that the battery in the device is fine and it still doesn't work, you probably just need a new remote.
Some models can be purchased at home centers, but problems often arise since universal-type openers are often not designed for your specific model.
You're likely to save some time and trouble by consulting first with a service technician on this one.
Q: The motor on my garage door opener sounds like it is running, but nothing is moving. What could be the problem?
A: If you have a Sears Craftsman, Chamberlain, or Liftmaster, opener, the gears inside of the motor head may be worn out or stripped. If you have a Genie Screw Drive opener, the trolley may be worn out or stripped.
You may need to have your gears or trolley replaced. Sometimes a complete service of your door and opener is recommended.