Q: My garage door won't close all the way- or only closes when I hold the button down. What should I do?
Check to see if the lenses of the sensors are dirty. There could be something blocking them such as a broom or even leaves.
If that's the case, it might be something you can take care of without assistance.
Sometimes it's a different problem with the safety sensors. They might not be aligned properly, or need replacing.
Look for an obstruction first if you can find one, and clearing it before trying again.
Q: Everything opens fine if I use the button on the wall, but not with my garage door remote. What should I do?
After you've double-checked that the battery in the device is fine and it still doesn't work, you probably just need a new remote device.
Some models can be purchased at home centers, but problems often arise since universal-type openers are often not designed for your specific model.
You're likely to save some time and trouble by consulting first with a service technician on this one.
A: The most probable cause for this is the door was obstructed when closing.
It may have caught on one side which causes the cable on your door to come off the drum (pulley). Sometimes the cable has broken.
This can be very dangerous! DO NOT try to move the door. DO NOT try taking off any brackets. DO NOT try putting any rollers back in. Doing so could result in further DAMAGE to the door and SEVERE injury to yourself.
You might handle some door problems yourself, but it's wise to know when you shouldn't.
Call a trusted and reputable pro who has built a name for himself with St Louis garage door customers. You'll get fixed up in no time.
Call Tom at 314 852 0673 to see what can be scheduled.
Q: The motor on my garage door opener sounds like it is running, but nothing is moving. What could be the problem?
A: At least once a year is recommended, to ensure maximum safety and extend life.
Some get by without yearly preventative maintenance for awhile, but it can cost more in the long run.
A complete inspection and service of your door and opener keeps things working and helps you avoid common problems that occur by neglecting this.